Return and Refund Policy
Mount Essence Simple Return & Refund Policy
We take pride in our creations, confident that trying them will make you a fan of all things natural as well. While we believe in our products, we understand that there might be variances in individual preferences and needs. Therefore, we've simplified our process, ensuring you can explore our range risk-free
Easy Returns in 2 Steps:
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14-Day Window: Return items within 14 days of purchase.
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Order Number: Simply provide your order confirmation number for us to assist with the process.
Stress-Free Process:
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Email Us: Initiate your return at info@mountessence.com or here, only thing we will ask is for your feedback.
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Instant Refund: Your refund is processed the moment we process your return. Please note that it may take up to 14days depending on your financial institution.
Swift Exchanges:
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Received something off? Email info@mountessence.com or here and the right item will be on its way – no need to return the original!
We’re Here for You:
Thank you for choosing Mount Essence!